Terms and conditions of participation

Coffee Campaign Europe Competition 2019
Terms and conditions of participation:

1 Austrian Airlines “Coffee Campaign Europe Competition 2019”

1.1 By taking part in the “Coffee Campaign Europe Competition 2019” promotion (referred to below as the “Promotion”), you confirm that you agree to these terms and conditions of participation. The terms and conditions of participation are published under https://cafe.austrian.com/conditions-of-participation/.

1.2 The organiser of the Promotion is Austrian Airlines AG, Office Park 2, PO Box 100, A-1300 Vienna Airport, (referred to below as “Austrian Airlines”). Participation is only possible via the internet. Participation in the Promotion is free and is in no way dependent on the purchase of goods or utilisation of a service. Participation is possible within the times specified in the competition; entry closes at 24:00 midnight on 14 November 2019.

1.3 The competition’s period is from 18 October 2019 to midnight on 14 November 2019. Winners will be chosen by the drawing of lots and will be informed by email by 20 November 2019. The winners of the main prize will be informed by 15 November 2019.

1.4 The competition is governed solely by Austrian law.

2 Participation in the competition

2.1 Eligible to participate are persons residing in Romania, Sweden and the Netherlands who are at least 18 years of age at the time of participation.

2.2 Employees of Austrian Airlines or employees of agencies that work for Austrian Airlines are excluded from participation. Family members of such persons are also excluded.

2.3 Participants must have an internet connection and a valid email address or a personal Instagram account to take part in the Promotion.

2.4 To take part in the competition, the participant has two possibilities:

2.4.1 via Microsite
The participant must upload a picture of her/his favourite coffee moment to https://cafe.austrian.com/, explain in a separate comment field why exactly he/she needs win the trip to Vienna, fill in all relevant data, accept the terms and conditions and click on the button “Submit”.

2.4.2 via Instagram
The participant can upload a picture in the personal feed on Instagram using the #austriancoffeebreak and a comment why he/she needs to win a coffee break in Vienna. With uploading the picture on Instagram the participant accepts automatically the terms and conditions.

2.4.3 All participants agree to leave all picture rights to Austrian Airlines for the promotion on the microsite cafe.austrian.com and on social media during the campaign period from 18.10.2019 – 04.12.2019. The winner of the main prize agrees to post pictures about the coffee trip to Vienna and leaves the right to Austrian Airlines to use those pictures egally for the promotion on social media.

2.5 Each user may only take part once.

2.6 Austrian Airlines reserves the right to change the terms and conditions of participation at any time.

3 Choosing the winners

3.1 The winners of the competition prizes will be chosen after the end of the competition in a non-public draw. The winners will be selected by a panel of representatives from Austrian Airlines based on their coffee moment picture and the best motivation. The panels decision is final and cannot be overruled

3.2 If a winner does not answer to the notification of the prize within two weeks or cannot be contacted by the usual means, an alternative winner will be selected.

3.3 The winner of the main prize will be notified by email or by direct message on Instagram by 15 November 2019. The winner of the other prizes will be notified by email or by direct message on Instagram by 20 November 2019 latest.

4 Prizes

4.1 The following prizes are being given away:

1st prize: One-of-a-kind coffee trip to Vienna for 4 persons from 29 November to 1 December (economy class tickets from Amsterdam, Bucharest or Stockholm to Vienna, 2 nights at the 25hours Hotel, incl. roasting workshop at the famous specialty coffee shop Alt Wien) worth € 1.480

2nd prize: Economy class tickets from Amsterdam, Bucharest or Stockholm to Vienna for 2 worth € 530

3rd prize: Austrian two-piece suitcase kit (Austrian Titan Trolley L, 4 wheels, dimensions 53x74x31 cm, volume approx. 113 liters, weight approx. 4.3 kg, worth € 169,95 € | Austrian TITAN Bordtrolley S, 2 wheels, dimensions 38x53x20 cm, volume approx. 40 liters, weight approx. 2.5 kg, worth € 129,95)

4th to 10th prize: Austrian Airlines flight voucher worth €50

4.2 The prize will be sent to the winner by email in the form of a voucher.

4.3 The prize cannot be taken in cash, and there are no alternatives to the prize offered. The prize is not transferable, and it is not permitted to resell the tickets. The Promotion cannot be combined with other promotions.

5 Exclusion of liability

5.1 Austrian Airlines is in no way liable in connection with the implementation of the Promotion for any direct or indirect loss or damage arising from participation or the possible inability to contact the internet server. In particular, Austrian is not liable for the loss, lateness, delay, changes made to or manipulation and/or misdirection of emails and/or data in the inputting, recording, transfer and/or storage of data which have their cause in external data networks, in particular the internet/WWW, in external telephone lines and/or other hardware and/or software belonging to the participants and/or third parties; this relates, in particular, to data which is faulty, missing, interrupted, deleted or defective. Austrian Airlines is also not liable for incorrect information retrieved by participants and/or third parties, their hardware and/or software and which is used for the competitions or in connection with it. In particular, liability is not accepted if emails or data inputs do not meet the requirements stated there and, as a result, are not acquired and/or accepted by the system. Moreover, Austrian Airlines is not liable in the event of the theft or destruction of systems and/or storage media that store the data or in the event of unauthorised modification or and/or tampering with data in the systems and/or on the storage media by participants or third parties.

5.2 Austrian Airlines reserves the right to suspend or terminate the competitions at any time without notice. This applies, in particular, if the competitions cannot proceed as planned for any reason, such as due to errors in the software and/or hardware, and/or for other technical and/or legal reasons that affect the management, security, integrity and/or the regular and proper implementation of the competitions. In such cases, Austrian Airlines also has the right to modify the competitions at its own discretion.

5.3 Austrian Airlines does not accept any liability for the actions or omissions of third parties.

5.4 Austrian Airlines is only liable for compensation – on whatever legal grounds – in the event of wilful intent and gross negligence by Austrian Airlines, its legal representatives or agents, and in the event of the culpable breach of cardinal contractual duties.

6 Data privacy

6.1 Participants declare their consent that their personal data, such as their first name, last name, email address and country, and the administration of such, may be processed by.

Austrian Airlines (as the data controller), stored and used exclusively for the purpose of carrying out this competition in compliance with the statutory data protection provisions.

The personal data of the winner collected by us will be stored in accordance with the terms and conditions of the competition; but in any case until the time at which the prize was transferred. The personal data of all other participants will in no case be forwarded to third parties. At the end of the competition, all personal data will be deleted.

We use the following data recipient and data processor to process the personal data: Stargate Group GmbH. Business address: Stargate Group GmbH, Gusshausstraße 15/8, 1040 Vienna.

6.2. The personal data will be erased after 20 November 2019.

6.3 In accordance with the statutory regulations, any participant is entitled to obtain information from the data controller concerning their personal data as well as the right to rectification, the right to erasure or the right to restriction of the processing of data or the right to object to the processing of data and the right to data portability. In order to exercise such rights to the Personal Data Protection Officer (DPO), please use our online data subject’s rights contact form. (https://www.austrian.com/Info/LegalRegulations/dataprotection_contact_form.aspx?sc_lang=en&cc=FR)

6.4 You can withdraw your consent to the processing of personal data at any time without giving reasons. The legitimacy of processing that has taken place with consent up to the time of the withdrawal of consent is not affected by such a withdrawal. By withdrawing consent via the email address online@austrian.com or via the fax number +4351766512672, the participant withdraws from participation in the competitions.

7 Miscellaneous

7.1 If one or more of the above provisions is or becomes invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid provision that comes closest to the financial purpose of the invalid provision. The same applies in the case of a loophole that requires rectification.

7.2 The organisers’ decision is final. There is no enforceable claim to payment of the prizes.